Legal

Last Updated: 29/10/2024

Indian Digital Traders ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard it, and your rights in relation to your data.

1. Information We Collect

• Personal Information: We collect information such as your name, email address, phone number, and billing/shipping addresses when you contact us or place an order.
• Transactional Information: We collect details about transactions made on our site, including the products you have purchased, your order history, and payment details (processed securely).
• Device Information: Our website may collect information about your device, including IP address, browser type, and cookies. This helps us improve our website experience and analyze visitor behavior.
• Communications: When you contact us by phone or email, we may retain the communication details to help provide support and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and fulfill your orders, communicate order status, and deliver products to you.
• Customer Support: To provide support, respond to your inquiries, and assist with any issues.
• Marketing and Updates: To inform you about promotions, new products, or industry updates (only if you’ve opted in).
• Website Optimization: To improve user experience and analyze website performance.
• Legal and Security Purposes: To comply with legal requirements and protect against fraud, unauthorized access, and misuse of our website.

3. Sharing of Information

We may share your personal information with:

• Service Providers: Trusted third parties who assist us with operations like payment processing, shipping, and IT support.
• Legal Obligations: When required by law, regulation, or legal proceedings to disclose information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our website. You can disable cookies through your browser settings, but please note that some website features may not function properly if cookies are disabled.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, and misuse. However, please be aware that no security measures are perfect, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: To request access to the personal information we hold about you.
• Correction: To request correction of inaccurate or incomplete information.
• Deletion: To request deletion of your personal data, subject to legal and operational requirements.
• Opt-Out: To opt out of marketing communications at any time by contacting us.

To exercise any of these rights, please email us at contact@indiandigitaltraders.com or call us at +91 7974905552.

7. Updates to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. The latest version will always be available on our website with the "Last Updated" date at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

Thank you for trusting Indian Digital Traders with your information.

Last Updated: 29/10/2024

At Indian Digital Traders, we are committed to ensuring that your orders are processed and delivered efficiently. Please review our Shipping and Delivery Policy for information on shipping times, costs, and tracking.

Company Name: Indian Digital Traders
Address: 38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

1. Order Processing

• Processing Time: Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
• Warehouse Dispatch: All orders are dispatched exclusively from our warehouse in Bhopal to ensure accurate tracking and minimize delivery issues.

2. Shipping Methods and Costs

• Domestic Shipping: We partner with reliable carriers to deliver across India. Shipping fees are calculated based on the weight and dimensions of the package and the delivery location.
• International Shipping: For international orders, please contact us directly at contact@indiandigitaltraders.com for available shipping options and cost estimates.
• Shipping Costs: Any applicable shipping charges will be displayed at checkout. Please note that international customers may be responsible for any import duties or taxes.

3. Delivery Times

• Estimated Delivery: Delivery times vary based on location and shipping method. For most regions in India, delivery typically takes 3-7 business days after dispatch. Remote areas may experience slightly longer delivery times.
• Delays: While we aim for timely delivery, delays may occur due to factors outside our control, such as weather, carrier issues, or holidays. We are not responsible for delivery delays once the order is in transit with the carrier.

4. Order Tracking

• Once your order is shipped, we will send you a tracking number via Whatsapp, Email or SMS to allow you to track your shipment’s progress.
• Tracking updates may take up to 24 hours to reflect the current status. For questions about tracking or delivery, please contact our customer support at +91 7974905552.

5. Undelivered or Returned Packages

• If a package is returned to us due to an incorrect address or if the carrier was unable to deliver the package, we will contact you to arrange re-shipment. Additional shipping charges may apply.
• If you decide not to proceed with re-shipment, we will issue a refund for the product value only (excluding original shipping fees).

6. Damaged or Missing Items

• Damaged Items: If you receive a damaged item, please contact us within 48 hours of delivery. Send photos of the damaged product and packaging to contact@indiandigitaltraders.com, and we will assist you with a replacement or refund.
• Missing Items: If any items are missing from your order, please contact us immediately. We will investigate and resolve the issue as quickly as possible.

7. Contact Us

For any additional questions or assistance with your order, please contact our team:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

We value your trust and work to ensure that every order is fulfilled accurately and on time.

Thank you for choosing Indian Digital Traders for your carbide cutting tool needs.

Last Updated: 29/10/2024

At Indian Digital Traders, we aim to provide our customers with quality products and excellent service. If you are not entirely satisfied with your purchase, please review our Returns and Refunds Policy below.

Company Name: Indian Digital Traders
Address: 38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

1. Eligibility for Returns

• Return Period: You may request a return for eligible items within 7 days of receiving the product.
• Conditions for Return: Items must be unused, in their original packaging, and in the same condition as received. We reserve the right to deny a return if the item shows signs of wear, damage, or alteration.
• Proof of Purchase: A copy of your purchase receipt or invoice is required for any return requests.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Products purchased on clearance or during promotional sales.
• Items that have been used or altered.
• Custom orders or specially manufactured items.

3. Return Process

To initiate a return, please contact us at contact@indiandigitaltraders.com or call +91 7974905552 within the 7-day return period. Our team will provide instructions on how to proceed, including the return address and any documentation required.

• Shipping Costs for Returns: The customer is responsible for shipping costs for returns, except in cases where the product was received damaged or defective. We recommend using a trackable shipping method to ensure the safe return of the item.

4. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. Send an email to contact@indiandigitaltraders.com with photos of the damaged item and packaging.

• Replacement or Refund: Upon verification of the damage or defect, we will offer either a replacement or a full refund, including return shipping costs. We may request the item be returned to us before issuing a replacement or refund.

5. Refunds

• Processing Time: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days and credited to your original payment method.
• Partial Refunds: In certain circumstances, partial refunds may be issued, such as for items returned in unsatisfactory condition or for returns initiated after the 7-day return period.

6. Exchanges

We do not currently offer direct exchanges. If you need a different item, please return the original product (subject to eligibility) and place a new order.

7. Contact Us

For any questions regarding our Returns and Refunds Policy, please contact us:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

We appreciate your business and are committed to ensuring a positive experience.

Thank you for choosing Indian Digital Traders for your carbide cutting tool needs.

Last Updated: 29/10/2024

Indian Digital Traders is committed to providing quality carbide cutting tools. Please review our Warranty and Liability Disclaimer carefully to understand the terms that apply to our products and services.

Company Name: Indian Digital Traders
Address: 38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

1. Limited Product Warranty

• Warranty Coverage: Our carbide cutting tools are warranted to be free from defects in materials and workmanship under normal use and service conditions. This limited warranty is valid for 7 days from the date of purchase.
• Warranty Exclusions: This warranty does not cover damage caused by:
  • Improper use or handling of the product.
  • Normal wear and tear from regular use.
  • Alterations or modifications to the product.
  • Incorrect installation or application.
• Claim Process: To file a warranty claim, please contact us at contact@indiandigitaltraders.com or +91 7974905552. You will be asked to provide proof of purchase and details of the issue. If the product is deemed defective, we will offer a replacement or repair, at our discretion.

2. Disclaimer of Warranties

Except for the limited warranty explicitly stated above, Indian Digital Traders makes no other warranties, express or implied, regarding the products sold on this website, including, without limitation, warranties of merchantability, fitness for a particular purpose, or non-infringement.

• Product Suitability: Customers are responsible for ensuring the suitability of our carbide cutting tools for their specific applications. We recommend consulting industry guidelines or contacting our team for any technical inquiries before use.

3. Limitation of Liability

To the fullest extent permitted by law, Indian Digital Traders is not liable for any damages, losses, or injuries arising from the use or inability to use our products, including:

• Indirect or Consequential Damages: This includes loss of profits, revenue, or business opportunities.
• Product Misuse: We are not liable for any damages resulting from improper use, handling, or storage of the products.
• Professional Use: Our carbide cutting tools are intended for professional or industrial use. Improper use of these products, especially in non-professional settings, may lead to injury or damage, for which we accept no liability.

4. Indemnity

By using our products, you agree to indemnify and hold Indian Digital Traders harmless from any claims, losses, or damages arising from your improper use or handling of our products.

5. Governing Law

This Warranty and Liability Disclaimer is governed by and construed in accordance with the laws of India. Any disputes arising under this disclaimer shall be subject to the exclusive jurisdiction of the courts in Bhopal.

6. Contact Us

If you have questions about our Warranty and Liability Disclaimer, please contact us:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

Thank you for trusting Indian Digital Traders as your source for quality carbide cutting tools.

Last Updated: 29/10/2024

At Indian Digital Traders, we are committed to providing a smooth and secure payment process for our customers. Please read our Payment Terms and Conditions carefully to understand the terms that apply to your purchases.

Company Name: Indian Digital Traders
Address: 38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

1. Accepted Payment Methods

• Wire Transfers: We accept payments through direct bank transfers. Payment details will be provided at checkout or upon request.
• Credit/Debit Cards/Net Banking/UPI: Major credit and debit cards are accepted through our secure online payment gateway.
• Other Methods: For bulk orders or special payment arrangements, please contact us at contact@indiandigitaltraders.com.

2. Payment Terms

• Advance Payment: All orders require full payment in advance before the order is processed and shipped.
• Bulk Orders: For large or customized orders, specific payment terms may apply. Please contact us to discuss any special requirements.
• Currency: All payments are processed in INR (Indian Rupees).

3. Invoicing and Billing

• Invoice Issuance: An invoice will be issued for each transaction and sent to your registered email upon confirmation of payment.
• Billing Information: You are responsible for providing accurate and complete billing information. Failure to provide correct billing details may result in order delays or cancellation.
• Tax Information: All prices are inclusive/exclusive of applicable taxes. GST or other relevant taxes will be calculated at checkout as per Indian tax regulations.

4. Payment Security

• Secure Transactions: We prioritize your security by using encrypted payment gateways. Your payment information is handled through a secure and reliable system.
• Fraud Prevention: Any suspicious or fraudulent transactions will be investigated, and we reserve the right to cancel orders if fraud is suspected. If any additional verification is required, we may contact you.

5. Payment Issues

• Failed Transactions: If your payment fails, please verify your payment details and try again. Contact your bank or our support team if the issue persists.
• Unprocessed Payments: Orders will not be processed or shipped until payment is successfully received. If payment is not completed within 24 hours, the order may be canceled.

6. Cancellations and Refunds

• Order Cancellations: Orders can be canceled prior to dispatch. Please contact us as soon as possible if you wish to cancel an order. Cancellations may not be possible after the product is shipped.
• Refunds: Refunds for cancellations or returns (if applicable) will be processed within 7-10 business days and credited to your original payment method. For details, please refer to our Returns and Refunds Policy.

7. Late or Missed Payments

For any special billing arrangements or extended payment terms (if offered for bulk orders), timely payment is required. Late or missed payments may result in penalties or a hold on future orders.

8. Contact Us

For any questions regarding our Payment Terms and Conditions, please contact our team:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

By purchasing from Indian Digital Traders, you agree to abide by these Payment Terms and Conditions.

Thank you for your business and for choosing us as your carbide cutting tool supplier.

Last Updated: 29/10/2024

At Indian Digital Traders, we use cookies and similar technologies to enhance your browsing experience on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

Company Name: Indian Digital Traders
Address: 38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us improve our website functionality, provide a personalized browsing experience, and analyze site usage to better serve our users.

2. Types of Cookies We Use

• Necessary Cookies: These cookies are essential for the website to function and cannot be turned off in our system. They include cookies that allow you to navigate our site, use its features, and access secure areas.
• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information anonymously. They allow us to improve site performance and user experience.
• Functionality Cookies: These cookies enable the website to remember choices you make, such as language or region preferences, to provide a more personalized experience.
• Analytics and Tracking Cookies: These cookies help us track website traffic and user interactions. They provide insights into how our website is used, helping us make improvements.

3. How We Use Cookies

We use cookies to:

• Improve website functionality and enhance the user experience.
• Monitor website performance and usage patterns.
• Remember your preferences, such as language settings or login details.
• Provide relevant information and offers based on your browsing activity.

4. Third-Party Cookies

We may use third-party service providers, such as Google Analytics, to help us analyze website traffic and usage. These providers may set their own cookies on our website, and their use of cookies is governed by their respective privacy policies.

5. Managing Cookies

You can manage your cookie preferences or disable cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website and limit your access to certain features.

For more information on how to manage cookies, visit All About Cookies.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the "Last Updated" date.

7. Contact Us

For questions or concerns about our Cookie Policy, please contact us:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

Thank you for visiting Indian Digital Traders and for understanding how we use cookies to improve your experience on our website.

Last Updated: 29/10/2024

At Indian Digital Traders, we are committed to respecting and protecting intellectual property rights. This policy outlines our approach to intellectual property rights as they pertain to our website, products, and services.

Company Name: Indian Digital Traders
Address: 38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

1. Ownership of Intellectual Property

• Trademarks: All trademarks, logos, and service marks displayed on our website are the property of Indian Digital Traders or third parties. Unauthorized use of any trademark is prohibited and may violate trademark laws.
• Copyright: The content on our website, including but not limited to text, graphics, images, and software, is protected by copyright laws. All rights are reserved. You may not reproduce, distribute, or create derivative works without prior written consent from Indian Digital Traders.
• Patents: Certain products offered by Indian Digital Traders may be protected by patents. Any unauthorized use of patented products may lead to legal action.

2. Use of Our Intellectual Property

• Limited License: You are granted a limited, non-exclusive, and revocable license to access our website and use our content for personal, non-commercial purposes. This license does not permit you to modify, reproduce, or exploit any content without our express written permission.
• User-Generated Content: By submitting any content to our website or social media platforms, you grant Indian Digital Traders a perpetual, non-exclusive, royalty-free license to use, reproduce, and distribute that content in connection with our business operations.

3. Third-Party Intellectual Property

Indian Digital Traders respects the intellectual property rights of others. If you believe that your intellectual property has been infringed upon by content on our website, please contact us with the following information:

• Your name, address, and contact information.
• A description of the copyrighted work or trademark that you believe has been infringed.
• A description of the location of the infringing material on our website.
• A statement that you believe in good faith that the use of the material is not authorized by the owner, its agent, or the law.
• A statement, under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the owner of the intellectual property.

4. Enforcement of Intellectual Property Rights

Indian Digital Traders reserves the right to take appropriate legal action against any individual or entity that infringes upon its intellectual property rights, including seeking damages, injunctive relief, and attorney's fees.

5. Changes to This Policy

We may update this Intellectual Property Rights Policy from time to time. Any changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your intellectual property rights.

6. Contact Us

For questions or concerns regarding our Intellectual Property Rights Policy, please contact us:

Indian Digital Traders
38-A, Sachidanand Nagar, Bhopal, 462022
Email: contact@indiandigitaltraders.com
Phone: +91 7974905552

Thank you for respecting the intellectual property rights of Indian Digital Traders.

We appreciate your cooperation in maintaining a fair and lawful environment.